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TM 10-4310-391 -13&P
IV. SERVICE
Repair and Exchange
For All Duo-Seal, DirecTorr and SarVac Pump Owners
What is the Exchange Pump Services When your DuoSeal or DirecTorr Vacuum Pump becomes inoperable
you have three options avails able to you-
1 Buy a new pump
2 Have your pump repaired and returned
3 Use the Sargent-Welch Exchange Pump Service
How does the Exchange Pump Service work? To take advantage of this service (lower In cost than a new
pump-quicker than pump repair), purchase an Exchange pump by specifying the model number of your pump
requiring replacement The Exchange pump will be shipped from stock Mount a DuoSeal on your base and
motor and resume operation DirecTorr pumps are shipped complete
Return your old pump to us In the same shipping crate for trade-in credit consideration
Exchange pumps are billed at the full last price of a new pump at the time of shipment Upon our receipt of your
old pump of like model at the factory, a credit memorandum will be Issued to you, covering the exchange
allowance for your pump, If it Is In repairable condition This memorandum may then be applied to the billed
charge for the exchange pump
Repair Service for DuoSeal and DirecTorr, plus SarVac, pumps is available for customers who can spare
their pump and want to have it repaired at a Sargent-Welch Service Center
All returned pumps are evaluated and repaired promptly by well qualified, Sargent-Welch factory trained
personnel If the evaluation indicates that it Is not economical to repair the pump, the owners immediately
notified Ail repaired pumps are returned with a factory warranty
Remember to use Sargent-Welch Service Centers for dependable quality service and supplies for your pump
Gasket Kits, Repair Kits, genuine factory parts and other supplies are stocked for your routines maintenance
needs
Both the Exchange Pump and Re. pair Services are available at three locations:
1 SKOKIE Main Factory at 7300 North Linder Avenue, Skokie, Illinois 60077
2 ANAHEIM at 1617 East Ball Roar', Anaheim, California 92803
3 SPRINGFIELD at 35 Stern Avenue, Springfield, New Jersey 07081
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